POINT PLEASANT, W.Va. — Pleasant Valley Hospital has announced the Customer Service Employee of the Month for April as Traci Roach, lead ultrasound tech in the radiology department, and the Customer Service Employee of the Month for May as Stacy Deem, nursing assistant, who works on South 1 and South 2.
During a trauma, Roach provided assistance beyond the call of duty by getting more films, helping take X-rays, calling in extra help and putting in orders that were needed.
“Traci is a great team player and a wonderful coworker,” said Connie Davis, senior director of ancillary services. “In this trauma event, she went above and beyond without being asked.”
With this recognition, Roach received a $50 check and VIP parking space. She will be eligible for the Customer Service Employee of the Year award with a chance to receive $250.
Roach began her career with PVH in July 1997. She and her husband of 22 years, Johnny, have two sons, Andrew, 17, and Evan, 11. She enjoys spending time with her family and supporting her sons in their athletics.
Deem began her career with PVH in August 2015.
“We are so thankful for caring, compassionate staff members like Stacy,” said Katy Larck, inpatient nurse manager. “Stacy goes above and beyond to make sure her work is done in a timely manner, and she helps others even when she’s not asked. She truly goes the extra mile to show compassion to patients and their families.”
Stacy and her husband, Jimmie, live in Racine, Ohio. Her favorite thing to do it to spend time with her kids and her grandson as well as eagerly awaiting the arrival of a granddaughter very soon.
In this recognition, Deem received a $50 check and a VIP parking space. She will also be eligible for the Customer Service Employee of the Year award with a chance for $250.